Nov 5, 2021 | Gray & Creech
The Net Promoter Score (NPS), is a straightforward loyalty metric that holds companies and employees accountable for how they treat customers. It is both a loyalty metric and a discipline for using customer feedback to fuel profitable growth in our business. Employees...
Jul 22, 2021 | Events, Gray & Creech, Service
In 1949 our Gray & Creech service vehicle was spotted on the 900 block of West Peace Street in Raleigh, NC. While our products have certainly changed, service is still the bedrock of our company.
May 27, 2021 | Gray & Creech
On May 14th, Gray & Creech Office Solutions was honored by Sharp Imaging and Information Company of America as a 2020-2021 AA Platinum Level Service Dealer. Sharp awards Platinum Level Service status outstanding dealers that have exceeded performance benchmarks...
Mar 15, 2021 | Gray & Creech, Spotlight
We hear complaints all the time about our competitor’s business practices. Gray & Creech has nearly 100 years of treating our customers with the respect they deserve. We do not deploy high pressure sales techniques or hide poison pills in the small print. Our...